The Skin Nerd Rewards

How it works

Step 1

Join

Set up an account with us and get 250 points

Step 2

Earn Points

Earn points when you place an order, follow us on social media and more!

Step 3

Get Your Rewards

Points = rewards! Enjoy extra savings on selected brands, money off vouchers, and more.

FAQ

What is The Skin Nerd Rewards?

This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.

Who can join?

Anyone with an account is automatically enrolled.

How do I earn points?

You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the *Earn Points* tab in the menu. Please note, we do not award points when purchasing a gift card.

How do I view my point balance?

Your point balance is on every page in the top bar.

How do I redeem my points?

Once you are logged in to your rewards account, select the tab called *Rewards*. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.

Once I redeem a reward, how long is it valid for?

Have you redeemed points for a reward but aren't quite ready to purchase? Don't worry! Any reward you claim will remain active under the 'Your Rewards' section in your account until you are ready to use it.

Is there a limit to the number of points I can earn?

No. Go ahead and earn as many as you can!

What do the 'approved', 'pending' and 'cancelled' statuses mean?

  • Approved: These points can be redeemed on rewards immediately
  • Pending: These points are need to be verified before you can redeem them. This typically applies to purchases and referrals
  • Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

What happens if a friend I refer cancels or returns their order?

Your pending points will become cancelled and will be removed from your account.

Why did my account balance go down?

You, or someone you referred, cancelled or returned a purchase.

I completed an activity but didn't earn points!

It can sometimes take a few minutes for us to process your activity and provide your points.

Can I use my points during checkout?

Not directly - please redeem your points for a voucher which can then be applied during checkout.

How do I leave the program?

If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.

What happens if I leave and decide to join again?

Just contact us and we'll re-enroll you. However, your point total will begin from zero.

Do my loyalty points expire?

Points expiration is based on your purchase history, points will remain active in your account if you have placed an order within the last six months. If you have not placed an order in six months, your points balance will expire. Placing an order within six months from your last order will keep your total points balance active.

Is there a minimum order spend with loyalty vouchers?

Yes, there is a minimum spend of €75 required to avail of €5/€10/€15 vouchers. A minimum spend of €50 is required for all % off discounts.